Wednesday, February 27, 2013

A Grateful Patient




The care coordinator over general surgery had been scheduling appointments and had asked a few of the patients to come in to apply for hospital financial assistance prior to their surgery. LeeRoy Lozano was scheduled to have surgery on a painful hernia that had been bothering him for over a year. He had been on the waitlist for quite some time, but walked in our doors with a smile on his face on the day of his entry appointment. He also brought his darling family with him and his two young daughters seemed very excited for their dad to have surgery and to be out of pain.
 
LeeRoy and his wife were very appreciative of Community Health Connect’s services and of Dr. Jennifer Tittensor for donating to his case. He said that he was very grateful for our help and the generosity of the doctor because without that assistance he would have had to live in his painful condition for many more years. He understood the importance and value of the gift that Dr. Tittensor was giving him and was eager to be the best patient he could. His wife too was very thankful for the surgeon’s willingness to donate to his case because his condition occasionally affected his ability to work and he was the sole provider for their family. She was anxious for her husband to feel well again. 

LeeRoy and his family were wonderful individuals to work with and it was a pleasure getting to know them. He quickly recovered from his surgery and is no longer in pain or discomfort. Many of the patients we work with on a daily basis express sincere gratitude for the services they are receiving and it is a humbling experience to work with them. We want to express our appreciation for Dr. Jennifer Tittensor and the rest of the wonderful surgeons at Utah County Surgical Associates for their generosity towards our patients each month. They are truly making a difference in the lives of individuals like LeeRoy and we are grateful for their service in the community.

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